Our client's privacy is always our top priority. It is our strict policy that all client information be kept completely confidential. We do not rent, sell, or share personal information about you with other people, companies, etc.
During the ordering process we request only information that is required to properly process and deliver your order.
Shop at ease knowing your private information will remain safe and will not be rented, sold or shared with any third parties.
Client Privacy and Confidentiality
As a licensed registered nurse of 32 years, owner Lisa Wells, RN, strictly adheres to every client's right of complete privacy and confidentially.
Any personal or health information disclosed during phone or e-mail consults, or during the ordering process, will remain completely private and confidential.
IP Addresses: All web connections are assigned IP addresses to allow the computers and web servers to communicate with each other, and all web servers collect the IP addresses of visitors who access the site. This is basic information that is gathered in the server's log files. IP addresses do not provide any personally identifiable information.
We do not sell, trade, give, nor share any client information, this includes e-mail addresses and phone numbers. We do not spam or solicit and we do not approve of spamming or soliciting and so we will never deliver our customer's information to others.
Secure Online Ordering
We take extra steps to ensure a safe and private ordering experience. During the ordering process we request only information that is pertinent and is required to properly process and deliver your order.
When placing your order online at the HGH-Pro store your personal information, including credit card information, is protected and encrypted by the latest SSL 3.0, RC4 with 128 bit encryption (high) via our own secure server. For extra safety your credit card information is not stored on our web server or any web server.
We are a member in good standing with the Better Business Bureau.
We are 100% against spam and we regret that some companies and distributors who offer anti-aging and health products do send spam.
You will only receive an e-mail from us if you e-mail us. If you e-mail us you will receive our e-mail reply only. If you place an order online you will receive an e-mail confirmation notifying you that your order has been received, and you will receive another e-mail notifying you that your order has been completed. This email wil contain your tracking number.
For those who are interested in staying up to date on the latest research being done on human growth hormone and anti-aging, and to keep informed of new information and specials on our ProBLEN products please sign up for our monthly HGH-Pro Newsletter.
See Customer Service for a list of all our policies.
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The products are not meant to diagnose, treat, cure, or prevent any disease. Please consult your private healthcare provider.